Managed IT
Managed IT is our name for business computer support. It's not outsourcing, and it's not typical computer support either. You can think of Managed IT as extended computer support tailored for small business, or like having your own IT Support staff member, but only paying for them when they are needed.
For many small business, having a dedicated IT person is just out of the question. Yet, many see the only alternative to be dealing with IT issues themselves. While you think this may be working well enough for you, there may be a couple of things you can do to check the reality of this.
- Each time you have an IT issue that takes you more than a few minutes to deal with, keep a list of those times over a month or so and you may be surprised by the hours you have spent away from your core business.
- Each time you deal with an IT issue, make note if this issue is re-occuring. You may manage to get through the issue this time, but have you solved the issue? Or patched it until the same problem arises again.
We can manage your small business IT requirements for you. From dealing with hardware, software, network, server and Internet support to managing office projects. Continually looking for time saving and convenient solutions to increase your business work-flow and productivity.
Some benefits include;
1. Improved cost management
- IT costs become more visible as all billable hours are accounted for
- Maintenance support plans reduce hourly rates and provide predictable costs
- Managed services are only utilized as required, so you only pay for what you need
- As IT specialists, we often resolve your issues permanently, and more efficiently
2. Improved service and quality
- Managed IT services ensure your support and IT management is always available to your staff
- Continuous IT support and management means not having to rely on one key staff member
- Streamlines and improves your current IT functionality
- Problems are more often resolved permanently
- Feedback and reporting means management are always up to date and 'in the loop'
3. Improved hardware and IT tools
- Hardware and software management can improve reliability and reduce costs
- Managing IT vendors converts to purchase savings, higher quality goods and services
- As your business grows, Managed IT can help ensure your IT requirements are not left behind